If your card has expired or been cancelled, or you'd like to use a different one, the account owner can update it in the hub in a few steps.
How to Update Your Card
- Sign in at hub.awesomate.ai and go to Settings, Plan and billing (or open hub.awesomate.ai/billing).
- In the Cards section, add your new card.
- Next to the new card, click Set as default. The card marked Default is the one we charge.
Your new card is used from your next charge onwards. Expired cards are shown greyed out.
If You Can't Update Your Card
Only the account owner can see Plan and billing. If you're a team member, ask the owner. If something else stops you, ask Tilly from Home in the hub, or email hello@awesomate.ai and we'll help.
Frequently Asked Questions
Will updating my card change my plan?
No. It only changes the card used for future charges. Your plan, billing date and features stay the same.
What happens if a payment fails?
You'll get an email. Update your card as soon as you can to avoid any interruption to your service.
Is my card stored securely?
Yes. Card details are handled by our payment provider, and Awesomate never stores your full card number.